Free shipping is available on orders over $300. We will use Canada Post, UPS or Sendle depending on the destination. Orders to Ontario and Quebec typically arrive in 1 to 2 day, Westerns and Atlantic Canada 4 to 5 days. Up to 10 days may be require for remote locations. Customers choosing the free shipping option cannot choose the carrier.

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All orders are shipped from our Mississauga warehouse. Shipping times are proportional to the distance from our warehouse. Shipping times are estimates based on most destinations. Exceptions may apply when shipping to remote areas. 

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Orders are shipped Monday to Friday (excluding holidays).

Orders placed and paid before 2:00 p.m. Eastern time are shipped the same day. After 2:00 p.m. the orders will ship the following day. Orders placed after 2:00 p.m. on Friday will be shipped on Monday.

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Shipping "days" are defined as a 24 hour period and exclude the day of shipping . For instance an order shipped Monday afternoon and arrives 48 hours later on Wednesday afternoon is considered 2 days.

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​Address Errors

We rely on the customer providing an accurate delivery address. If the customer makes and error in their address and the package is returned to us, we will reship the package after the customer has submitted payment for the fees associated with the carrier returning the package to us and the subsequent reshipping. 

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Lost packages

In the unlikely event that your package is lost in transit (not showing scanned at the delivery address), the package will be reshipped at no expense to the customer once the carrier has deemed the package lost. If the package was scanned at the destination address, reshipping the package is possible only after the carrier has completed their investigation and determined the package was improperly delivered. If the investigation  reveals the package was delivered to the customer's address no reshipment will be made

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